Introducing User Roles in Cloudback

Cloudback now offers user roles, a feature that gives teams precise control over who can view and manage backup settings, storages, and schedules across their organization. This update strengthens collaboration and security by allowing account owners to assign different access levels based on each team member’s responsibilities.

As teams grow, more people become involved in managing repositories, monitoring backups, or configuring storage. User roles help ensure that every person gets the right level of access — no more, no less.

What user roles are

The User Roles page lets administrators manage permissions for team members across Cloudback accounts.

• Global Admin — Full access to all Cloudback settings, including managing users and their roles, backup configurations, storage settings, and schedules.

• Admin — Can manage backups, schedules, and storage configurations but cannot change user roles.

• No Access — The user remains part of the system but cannot view or interact with any account settings.

The User Roles page includes filters for users, accounts, and roles, making it easy to find and update permissions. Different people on a team may need different levels of access. User roles help organizations:

• reduce risks by limiting sensitive operations to authorized users

• improve collaboration by matching permissions with real responsibilities

• maintain clear oversight of who can manage what

How roles work with storage and schedules

User roles integrate smoothly with Cloudback’s storage and schedule access controls:

• Storage access — Customer-managed storages allow organizations to define which users can manage or view storage configurations.

• Schedule access — Custom backup schedules can be restricted so that only specific users can edit or assign them.

Together, these controls give organizations a structured and secure way to manage their backup workflows.

How to get started

1. Open the User Roles page in your Cloudback dashboard.

2. Review the list of users and their current roles.

3. Use filters to find specific users or accounts if needed.

4. Update a role using the dropdown next to each user.

User roles make it easier for teams to stay organized, maintain security, and collaborate confidently. By giving you the tools to match permissions with real-world responsibilities, Cloudback helps ensure that your backup environment stays structured, transparent, and aligned with your team’s needs.