> For the complete documentation index, see [llms.txt](https://cloudback.it/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://cloudback.it/docs/troubleshooting-and-support.md).

# Troubleshooting and Support

Find solutions to common issues with Cloudback backups and learn how to contact support for additional assistance.

Find solutions to common issues and get help when you need it.

## Support Resources

* [Known Issues](/docs/troubleshooting-and-support/known-issues.md) - Solutions to common problems
* [IP Address Whitelist](/docs/troubleshooting-and-support/ip-whitelist.md) - Configure network access for Cloudback
* [Contact us](/docs/troubleshooting-and-support/contact-us.md) - Get in touch with the support team