> For the complete documentation index, see [llms.txt](https://cloudback.it/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://cloudback.it/docs/account-and-billing-management/invoiced-customers.md).

# Invoiced Customers

Information for GitHub Enterprise and invoiced customers on how to purchase Cloudback plans through direct bank transfers instead of GitHub Marketplace.

For those who hold **GitHub Enterprise** accounts and/or settle their GitHub payments through invoices, you will not be able to acquire paid plans from Cloudback via the [GitHub Marketplace](https://github.com/marketplace). Any attempts to do so will result in an error message `Unfortunately, invoiced customers cannot purchase paid plans on the GitHub Marketplace`.

However, there is a positive twist to this situation. Cloudback provides an alternative option in the form of direct bank transfers for payment. Simply [get in touch](/docs/troubleshooting-and-support/contact-us.md), and the team will organize a complimentary trial period for you.

## Learn More

* [GitHub Enterprise](https://docs.github.com/en/get-started/learning-about-github/githubs-plans#github-enterprise)
* [GitHub Marketplace](https://github.com/marketplace)